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Spreesgalore: http://community.livejournal.com/fbspreesgalore/135357.html (+107/1/0-)

This might be my last spree for some time because I've just found a full-time job :) I wanna get a pair of trousers from AE :)

❤ Take 30% off clearance! :O
❤ Sales on shorts!

Note: I prefer not to take in BOGO 50% items because it's too complicating to count D:

Please share if you're aware of any / better discs!

Quick spree please :) Only one batch! I hope to order either tonight or tomorrow :)

Please remember to use US Pricing for items

( Read more... )


Thanks and I appreciate the patience, support and feedback I've received throughout my spree org experience. :)

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closing/cap 20 May (Sun) 9pm CLOSED

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( zip zip zipIA! )


Add me on Facebook to be informed of latest sprees??!! sushiflowercake@gmail.com

I see it as my responsibility as a spree organiser of this community to warn everyone about the spree site
where some of us has benefitted from purchasing cheaper mobile battery chargers, screen protectors etc. 

Read on should you want to know more about it. 

I spree-ed with them twice.
The first time was rather uneventful, except for the fact that they made us waited an additional one week to restock an item, which was never restock in the end.

Second time was in a word, fiasco.
My spree-ers and I waited almost a month for our products to be here.
The timeframe seems ok, considering that some shipment by Vpost can be equally slow as well.
But the process wasn't. 

Our parcel was sent to Spain.
I tried to reason with them that they should send us our parcel first and take it back when the DHL person is here.
Obviously that idea was rejected because they want the wrong orders 1st.
So I said for me to return them the parcel (and the guy in Spain do the same) and they ship it out.
Again the idea was rejected.
What the firm wanted was for the Spain guy to ship it to me, and me to him (shipping fee will be reimbursed).
I rejected the idea on the basis that the timeframe is too long. The representative ignore my request and chose instead at their own will that they will wait for the reply from the guy in Spain. 
So it turns out thankfully that the guy chose to reject the proposal as well

Point 1: Had the guy said yes, it means that my opinion as a customer is not respected as equally as his. 

At this point, I have also asked for a refund, thinking cleverly that I can use the money to reorder again, but the firm once again insist on receiving the wrong parcel before shipping out the correct one.

Point 2: This practice is certainly different from the experiences I had with companies in the Western world, where they will willingly give me a refund should I ask for it. One may argue that it is a loss that the firm do not wish to shoulder, but I have to say that I am more than willing to return the parcel. The whole issue stems from the lack of trust between the company and its customers.

So yippee hurray, my spree-ers and I can get our items at long last.
But wait, there is another problem
Shipping from China to SG via DHL was USD48 (possibly because of corporate discount I believe)
But shipping to China from SG is not as cheap.
The firm REJECTED the idea that the shipping cost was about SGD100 if I were to use speedpost
Mind you, the only reason why I opt for speedpost is so that we can receive the items fast.
The rep rejected speedpost on pure comparison between USD48 DHL and ignore the fact that speedpost was indeed a service provided by our National postal service.
Finally after a long hooha, the firm is willing to settle for air parcel which takes a week+ (excluding weekends) to reach them (speed post was 2-4days). The cost was USD58 much to their displeasure because I said it was USD48 earlier on (the parcel weight more than expected). 
At this point it must be noted that prior to the shipment, I have requested for them to process our order 1st so that they can ship it out immediately when they receive it (me fearing the experience from the 1st spree). 

Did they do that ?
No. 

It didn't end here.
One of my spree-ers mentioned to me that there were missing items in her products. Quite impossible to be lost in domestic mail because these items should be found inside the product itself. 
What's the firm 1st reaction?
Denial
followed by telling me that these parts can be bought in SG too

Point 3: Disregarding that the error was made by them and refused to provide the parts to us

Later the rep said that she will give me the parts in my next order.
Like I would want to buy from them again?
She further complained that the shipping of these parts will cost even more than the parts themselves.

Point 4: like that is our problem really ?

When I relay this to my spree-er, she gave up and even told me that some other stuff were faulty as well.
But we know where the argument will lead to, so she told me not to pursue the matter further (which till today, I am really thankful for such understanding spree-ers)

Overall point: If everything is smooth sailing for you then that is great, but when you face a problem, this firm put themselves before you. So what I am trying to say is do not expect customer service like the way you would from VS, F21, La Senza etc. 
For those of you who have joined Sunsky spree before, feel free to post your comments (positive or negative) so that future spree-ers are aware about it! 

Ordering from TAOBAO.com



I wanna get a pair of TOMS to try! :)

Cap at 20 items or closing on Sunday evening, whichever comes first. :)

( Taobao spree )



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thanks everyone, who have helped me to leave me a feedback! ♥